Shipping Policy for Sundial Collective Dispensary

At Sundial Collective Dispensary, we are dedicated to ensuring your cannabis products arrive safely, discreetly, and in a timely manner. Please read our shipping policy below for detailed information:

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed after 4 PM or on weekends/holidays will be processed the next business day.

2. Shipping Options

  • Standard Shipping: Delivery within 3–5 business days.
  • Express Shipping: Delivery within 2–3 business days (available in select regions).
  • Shipping fees are calculated at checkout based on your location and selected delivery speed.

3. Discreet Packaging

  • All orders are packaged in plain, unmarked boxes or envelopes to ensure privacy.
  • There will be no visible branding or labeling indicating the contents.

4. Delivery Locations

  • We currently ship to locations where cannabis is legally permitted.
  • It is the customer’s responsibility to ensure compliance with local laws regarding cannabis possession and use.

5. Age Verification

  • By law, we can only sell and ship products to individuals 21 years or older.
  • Age verification may be required upon purchase and delivery.

6. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use the tracking link to monitor your package in real-time.

7. Shipping Restrictions

  • We do not ship to P.O. Boxes or restricted areas where cannabis products are prohibited.
  • Shipping availability may vary by product type (e.g., edibles or shrooms) due to legal restrictions in certain regions.

8. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
  • We will work with the courier to resolve the issue and, if eligible, provide a replacement or refund.

9. Refunds & Returns

  • Due to the nature of our products, all sales are final, except in cases of damage or error on our part.
  • Refer to our refund policy for details.

10. Customer Support

For any questions or concerns about your shipment, feel free to contact us:

Thank you for trusting Sundial Collective Dispensary! We strive to provide a seamless and secure shopping experience from start to finish.